Transcribe

{
    "id": "<string>",
    "customer_id": "<string>",
    "reference_type": "<string>",
    "reference_id": "<string>",
    "status": "<string>",
    "language": "<string>",
    "tm_create": "<string>",
    "tm_update": "<string>",
    "tm_delete": "<string>",
}

id: Transcribe’s ID.
customer_id: Customer’s ID.
reference_type: Reference type. See detail here.
reference_id: Reference ID.
status: Transcribe’s status. See detail here.
language: Transcribe’s language. BCP47 format.

example

{
    "id": "bbf08426-3979-41bc-a544-5fc92c237848",
    "customer_id": "5e4a0680-804e-11ec-8477-2fea5968d85b",
    "reference_type": "call",
    "reference_id": "12f8f1c9-a6c3-4f81-93db-ae445dcf188f",
    "status": "done",
    "language": "en-US",
    "tm_create": "2024-04-01 07:17:04.091019",
    "tm_update": "2024-04-01 13:25:32.428602",
    "tm_delete": "9999-01-01 00:00:00.000000"
}

reference_type

Reference’s type

Type	Description
call	Reference type is call.
recording	Reference type is recording.
confbridge	Reference type is confbridge.

status

Transcribe’s status

Type	Description
progressing	Transcribe is on progress.
done	Transcribe is done.

Transcription

{
    "id": "<string>",
    "transcribe_id": "<string>",
    "direction": "<string>",
    "message": "<string>",
    "tm_transcript": "<string>",
    "tm_create": "<string>",
},

id: Transcription’s id.
transcribe_id: Transcribe’s id.
direction: Transcription’s direction. See detail here.
message: Transcription’s message.
tm_transcript: Transcription’s timestamp. “0001-01-01 00:00:00” is the beginning of the transcribe.

example

{
    "id": "06af78f0-b063-48c0-b22d-d31a5af0aa88",
    "transcribe_id": "bbf08426-3979-41bc-a544-5fc92c237848",
    "direction": "in",
    "message": "Hi, good to see you. How are you today.",
    "tm_transcript": "0001-01-01 00:05:04.441160",
    "tm_create": "2024-04-01 07:22:07.229309"
}

direction

Transcription’s direction

Type	Description
in	Incoming voice toward to the voipbin.
out	Outgoing voice from the voipbin.