Support

This section provides information on how to get help with VoIPBIN services.

Contact Us

For technical assistance, questions, or feedback:

• Discord: https://discord.gg/waztvb63Yx

• Email: sungtae@voipbin.net

When contacting us, please include:

• Detailed description of the issue or question

• Your deployment environment (GCP, on-premise, etc.)

• VoIPBin version or commit hash you’re running

• Relevant log outputs or error messages

• Steps to reproduce the issue

• Expected vs actual behavior

• Any configuration files or settings (sanitized of sensitive data)

Additional Resources

Documentation:

• API Reference (Swagger): https://api.voipbin.net/swagger/index.html

• API Reference (ReDoc): https://api.voipbin.net/redoc/index.html

• Developer Docs: https://docs.voipbin.net/

Web Interfaces:

• Admin Console: https://admin.voipbin.net/

• Agent Interface: https://talk.voipbin.net/

Before Contacting Us

To help us resolve your issue faster:

1. Review the documentation - Many common issues are covered in our guides

2. Gather relevant information - Collect IDs, timestamps, and error messages

3. Test with minimal configuration - Isolate the issue if possible

4. Check your API credentials - Ensure tokens and access keys are valid

5. Search Discord - Your question may have already been answered